Outstanding service plans from Eschmann – for total peace of mind

When your decontamination equipment unexpectedly breaks down, this can cause you undue stress. You may have to cancel appointments, lose out on revenue due to downtime and also be out of pocket paying for costly repairs.

To ensure your equipment is well-protected in the rare event of a malfunction, and to make sure you can get back up and running if it does happen, you need a service contract that ticks all the right boxes.

Eschmann offers veterinary professionals their Care & Cover service plans, an offering that is designed to maximise uptime and keep your equipment running optimally – it is support like no other.

Here is what some Eschmann customers have to say…

Douglas Paterson, from Apex Vets, Scotland, is an Eschmann customer who kindly shares his feedback on Eschmann and their services. Doug comments:

“We wouldn’t consider using anyone else to support our 8-vet animal veterinary surgery autoclave.

“The main reason is the robust and reliable service provision. We cannot cope without our Eschmann autoclave for more than one day, otherwise we’d end up in a position where we couldn’t perform routine or emergency surgeries. 

“Eschmann has always been able to provide fast call-outs to breakdowns and have kept our autoclaves running reliably for all the 14 years that we have been customers.”

Another customer, Robyn Lowe from Wigan Vets4Pets, also commented:

“Working in clinical practice, it's so clear how one glitch in the 'process' can make everything grind to a halt. Eschmann recently supported us enormously in delivering an autoclave for over Christmas, while our other one was broken with no mechanics working to fix it.

“Great service and support – if anyone is looking for a new autoclave and support service, we would certainly recommend Eschmann.”

What can you receive with Care & Cover?

You can tailor your Care & Cover plan to suit the needs and requirements of your business. Your plan could include:

• Annual Validation and Pressure Vessel Certification
• Annual Service and Software Upgrades
• Unlimited Breakdown Cover
• Unlimited Eschmann Parts and Labour
• Nationwide On-Site Support from the team of over 50 Eschmann engineers
• Verified CPD training
• Technical Telephone Support

Keeping busy animal facilities running

Eschmann is committed to providing high-grade, robust and reliable decontamination equipment to veterinary practices, helping to support the veterinary team’s daily workflow.

In the rare event of a breakdown, you can access first-class support and fast response times, with engineers that are specially trained to handle and maintain Eschmann equipment.

If you would like to find out more about Care & Cover service plans, or get your package quotation today, get in touch with the team today.