RETURNED PRODUCTS

10.1 It is not the Company’s policy to accept the return of Products except where the Company is in error in terms of the quantity or type of Products supplied.

10.2 Without prejudice to the above, should the Company ever agree to accept the return  of Products resulting from errors made by the Customer in ordering, the Company will make a reasonable charge for administration costs and where appropriate for the rectification of the Products. The Customer must note that Products should never be returned without prior approval in writing from the Company.